Housefacts originally had an AI chatbot called "Herbie" that contained all of the automated features in the platform. After realizing that users were not interacting with the chatbot and unable to learn and utilize the features that were available to them, I made the decision to dissolve the chatbot and integrate its AI capabilities throughout the platform so that the users could fully take advantage of all of its features.
Client:
Housefacts
My Role:
Senior UX/UI Designer
Year:
2025
Service Provided:
Product and New Feature Design






